A true quality control program begins prior to construction and does not complete until a thorough assessment of the performance of the team has been developed along with a plan for improvement. As a result, the implementation of an effective quality control program is more than a checklist or a punchlist. An effective program focuses on:

1. establishing the expectations for quality;
   
   
2. communicating the expectations for quality;
   
   
3. monitoring the quality and instituting corrective action when necessary; and finally,
   
   
4. evaluating the expectations for quality once complete.